PRIVACY POLICY
Last Updated: 11/22/2025
Welcome to Doctor Manners ("we," "our," or "us"). This Privacy Policy explains how Manners Medical Education, LLC collects, uses, discloses, and protects information about you when you use our website at DoctorManners.com (the "Site") and enroll in our courses.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
---
1. INFORMATION WE COLLECT
1.1 Information You Provide to Us
We collect information you provide directly to us, including:
- Name
- Email address
- Payment information (processed securely through our payment processor)
- Course enrollment and progress data
- Communications you send to us
1.2 Information We Collect Automatically
When you access our Site, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages you visit and time spent on pages
- Referring website
- Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from:
- Payment processors (transaction confirmation)
- Email service providers
- Analytics providers (Google Analytics, Facebook Pixel)
---
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, maintain, and improve our courses and services
- Process your enrollment and payments
- Send you course materials and updates
- Respond to your comments and questions
- Send you technical notices and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraudulent activity
- Comply with legal obligations
---
3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information with:
3.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Kajabi (course hosting platform)
- Payment processors (Stripe, PayPal)
- Email service providers
- Analytics providers (Google Analytics, Facebook)
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Legal process (subpoena, court order)
- Government or regulatory requests
- Protection of our rights, property, or safety
- Emergency situations
3.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
---
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Site.
Types of cookies we use:
- Essential cookies (required for site functionality)
- Analytics cookies (Google Analytics, Facebook Pixel)
- Marketing cookies (advertising and retargeting)
---
5. YOUR RIGHTS AND CHOICES
5.1 Access and Update
You may access and update your account information by logging into your account on our Site.
5.2 Email Communications
You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. We may still send you non-promotional emails related to your account and course enrollment.
5.3 Do Not Track
Our Site does not respond to Do Not Track signals.
5.4 California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect
- Right to delete your personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination
To exercise these rights, contact us at [email protected]
---
6. DATA RETENTION
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course enrollment data and progress may be retained indefinitely to provide you with lifetime access.
---
7. DATA SECURITY
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
---
8. CHILDREN'S PRIVACY
Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
---
9. INTERNATIONAL USERS
Our Site is operated in the United States. If you are accessing our Site from outside the United States, your information will be transferred to, stored, and processed in the United States.
---
10. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
---
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Site after changes constitutes acceptance of the updated Privacy Policy.
---
12. CONTACT US
If you have questions about this Privacy Policy, please contact us at:
Manners Medical Education, LLC
Email: [email protected]
Website: DoctorManners.com
---
GDPR ADDENDUM (For European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, contact us at [email protected]
Our legal basis for processing your information:
- Contract performance (providing course access)
- Consent (marketing communications)
- Legitimate interests (improving our services)
- Legal compliance
