TERMS AND CONDITIONS
Last Updated: 11/22/2025
Please read these Terms and Conditions ("Terms") carefully before using DoctorManners.com (the "Site") and enrolling in courses offered by Manners Medical Education, LLC ("we," "us," or "our").
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Site or enroll in our courses.
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1. ACCEPTANCE OF TERMS
1.1 These Terms constitute a legally binding agreement between you and Manners Medical Education, LLC.
1.2 We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of modified Terms.
1.3 Additional terms may apply to specific courses or services.
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2. DESCRIPTION OF SERVICE
2.1 We provide online educational courses related to pediatric health assessment and emergency recognition for parents and caregivers.
2.2 Our courses include video lessons, PDF guides, and other educational materials.
2.3 We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
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3. EDUCATIONAL PURPOSES ONLY - MEDICAL DISCLAIMER
3.1 CRITICAL: The information provided in our courses is for EDUCATIONAL PURPOSES ONLY and is NOT a substitute for professional medical advice, diagnosis, or treatment.
3.2 Our courses do NOT provide personalized medical advice or create a doctor-patient relationship.
3.3 ALWAYS seek the advice of your physician, pediatrician, or other qualified health provider with any questions you may have regarding your child's health.
3.4 NEVER disregard professional medical advice or delay seeking it because of information you learned in our courses.
3.5 If you think your child may have a medical emergency, call 911 or your local emergency number immediately.
3.6 We are not liable for any actions you take or fail to take based on information from our courses.
3.7 The course creator, Dr. Philip Manners, is a licensed physician, but enrollment in this course does NOT create a physician-patient relationship.
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4. ELIGIBILITY AND ACCOUNT
4.1 You must be at least 18 years old to enroll in our courses.
4.2 You are responsible for maintaining the confidentiality of your account credentials.
4.3 You are responsible for all activities that occur under your account.
4.4 You agree to provide accurate, current, and complete information during enrollment.
4.5 We reserve the right to suspend or terminate your account if you violate these Terms.
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5. ENROLLMENT AND PAYMENT
5.1 Course pricing is displayed on our Site at the time of enrollment.
5.2 All payments are processed securely through our third-party payment processor.
5.3 All sales are in U.S. Dollars unless otherwise specified.
5.4 You authorize us to charge your payment method for all fees incurred.
5.5 We reserve the right to change pricing at any time. Price changes will not affect existing enrollments.
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6. REFUND POLICY
6.1 We offer a 30-day money-back guarantee for course enrollments.
6.2 To request a refund, you must contact us at [email protected] within 30 days of purchase.
6.3 Refunds will be processed within 7-10 business days to the original payment method.
6.4 After 30 days from purchase, all sales are final.
6.5 We reserve the right to deny refunds for suspected fraud or abuse.
6.6 Promotional pricing and discounts are applied at time of purchase and cannot be retroactively applied.
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7. INTELLECTUAL PROPERTY RIGHTS
7.1 All content on our Site and in our courses is owned by Manners Medical Education, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 Content includes but is not limited to: videos, text, graphics, logos, images, audio, software, and course materials.
7.3 You are granted a limited, non-exclusive, non-transferable license to access and use course materials for your personal, non-commercial use only.
7.4 You may NOT:
- Copy, reproduce, or distribute course materials
- Create derivative works from course materials
- Share your account access with others
- Record, screenshot, or capture course videos
- Use course materials for commercial purposes
- Remove copyright or proprietary notices
7.5 Violation of these restrictions may result in immediate termination of your access without refund and may subject you to legal action.
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8. LIFETIME ACCESS
8.1 "Lifetime access" means access for as long as the course exists and is offered by us.
8.2 We reserve the right to discontinue courses or the Site at any time, with or without notice.
8.3 If we discontinue a course, we will make reasonable efforts to provide notice and alternatives, but are not obligated to provide refunds for lifetime access enrollments.
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9. USER CONDUCT
You agree NOT to:
9.1 Violate any applicable laws or regulations
9.2 Infringe on intellectual property rights
9.3 Share or distribute course materials
9.4 Use the course for any fraudulent or illegal purpose
9.5 Impersonate any person or entity
9.6 Interfere with or disrupt the Site or servers
9.7 Attempt to gain unauthorized access to any portion of the Site
9.8 Use automated systems (bots, scrapers) to access the Site
9.9 Collect information about other users
9.10 Post harmful, offensive, or inappropriate content in any course forums or comments
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10. TESTIMONIALS AND USER CONTENT
10.1 By submitting testimonials, reviews, or other content, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display such content for marketing purposes.
10.2 You represent that any content you submit is accurate and that you have all necessary rights to submit it.
10.3 We reserve the right to remove any content at our discretion.
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11. DISCLAIMER OF WARRANTIES
11.1 OUR SITE AND COURSES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
11.2 WE DO NOT WARRANT THAT:
- The Site will be uninterrupted, secure, or error-free
- Defects will be corrected
- The Site is free of viruses or harmful components
- Results from using the courses will meet your expectations
11.3 YOU ASSUME ALL RISK RELATED TO YOUR USE OF THE SITE AND COURSES.
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12. LIMITATION OF LIABILITY
12.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANNERS MEDICAL EDUCATION, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or use
- Personal injury or property damage
- Any damages resulting from your use of or inability to use the Site or courses
- Any medical decisions or actions you take based on course content
12.2 OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE COURSE.
12.3 Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
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13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Manners Medical Education, LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:
13.1 Your violation of these Terms
13.2 Your use of the Site or courses
13.3 Your violation of any rights of another party
13.4 Any medical decisions or actions you take
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14. DISPUTE RESOLUTION
14.1 Governing Law
These Terms are governed by the laws of the State of Connecticut, without regard to conflict of law principles.
14.2 Arbitration Agreement
Any dispute arising from these Terms or your use of our Site shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, rather than in court.
14.3 Class Action Waiver
You agree to resolve disputes on an individual basis only, not as part of a class action or representative proceeding.
14.4 Exceptions
Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Site.
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15. TERMINATION
15.1 We reserve the right to suspend or terminate your access to the Site or courses at any time, with or without cause, with or without notice.
15.2 Reasons for termination include but are not limited to:
- Violation of these Terms
- Fraudulent activity
- Abuse of refund policy
- Sharing of account or course materials
15.3 Upon termination, your right to access the courses immediately ceases.
15.4 Sections of these Terms that by their nature should survive termination shall survive (including intellectual property, disclaimers, and limitations of liability).
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16. MISCELLANEOUS
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Site and courses.
16.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be struck and the remaining provisions shall remain in effect.
16.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
16.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.
16.5 No Partnership
These Terms do not create any partnership, joint venture, employment, or agency relationship between you and us.
16.6 Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control.
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17. CONTACT INFORMATION
For questions about these Terms, please contact us at:
Manners Medical Education, LLC
Email: [email protected]
Website: DoctorManners.com
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18. CALIFORNIA USERS
If you are a California resident, you may have these Terms mailed to you electronically by sending a letter to the address above with your electronic mail address and a request for these Terms.
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19. ACCESSIBILITY
We strive to make our Site accessible to all users. If you experience any difficulty accessing our Site, please contact us at [email protected].
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BY USING OUR SITE AND ENROLLING IN OUR COURSES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
